On this episode of Talking Talent, we’re talking about Recruitment Process Outsourcing or RPO.
RPO is a type of business process outsourcing where an external organisation, an RPO provider, supports an employer’s talent acquisition function by assuming responsibility for parts or all facets of talent acquisition for some or all of an employer’s hiring needs.
During an RPO engagement, the RPO provider’s team works closely with a client’s talent acquisition or HR department and hiring managers to learn the organisation’s long-term talent acquisition strategy, hiring challenges and goals.
RPO providers then design a customised recruiting program tailored to support the client’s specific needs. This focus on client consultation and partnership distinguishes RPO providers from standard staffing agencies and headhunters.
RPO engagements are not only about outsourcing your recruiting, they are also about finding the best partner to help manage the people, process, technology and strategy of your talent acquisition function.
To talk about RPO, joining us is Jessie McGowan, PeopleScout’s leader of business development in North America. She spends the majority of her time talking to prospective customers about our solutions here at PeopleScout, but she is client delivery at heart.
Jessie talks about the factors that drive RPO buyers, what makes an RPO partnership different than other third-party vendors and how you can set the right SLAs and KPIs to drive success in your program. Looking forward, Jessie digs into what technology and the push toward total workforce solutions mean for talent acquisition.